|
|
The culture of organizations is evolving to an increased awareness of quality improvement, continuous improvement, and the importance of change management. Many people already understand change management models and they are excellent resources for us to utilize as feedback mechanisms for our Change Management Approach.
The magnitude of the change management effort is not well known. We do know that future state processes and systems will alter the way work is done. Individuals exhibit various reactions and feelings over the course of the different phases of ISO 9000 standards implementation (e.g. anxiety, fear, excitement). Our Change Management Approach anticipates and recognizes these fears and feelings. People are most interested in how implementation of these standards will affect:
- the status of their current roles;
- changes to their current job;
- their work load in terms of the project implementation; and
- their ability to serve their customers (internally and externally).
Global Marketing Insights, Inc. will lead an initiative that involves many resources from across your organization. It is an opportunity to realize benefits and shape your organization to be successful in the future. Our Change Management Approach ensures this fact is constantly reinforced.
|
|
|